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Taylor and Francis

Help Centre

Help Desk

If you’ve got questions, you’ve come to the right place. Take a look at the sections below to find the help you need. Visit our Help Desk to get answers to questions not dealt with here.

Download the Taylor & Francis eBook brochure for more information on eBooks.
( Download Size : 1.04 MB, Est. Download Time : 5.2 min.)

eBook Format FAQs

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How To Buy An eBook

How To Subscribe

How To Buy DX Portable Books

How To ePrint/eCopy

How To eCompile

How To Buy An eBook How To Subscribe

How to subscribeGeneral FAQs

eSubscribing to your content of choice is a simple and straightforward process.

Begin by selecting the eBook you want to subscribe to.

  1. Select Your eSubscribe Books
  2. You can select your eSubscribe books in any of the following ways :

    a ) Search the Catalogue

    b ) Browse with ‘eSubscribe’

    a ) Search the Catalogue

    Search is a powerful accessible way to locate your book of choice. You can search the catalogue in two ways:

    • eBook Search: Use the 'eBooks Search' section on the Home page/Search page to look for the book of preference. You can search by Master eISBN, Author, Title, Keywords or Series (literature, medicine, business, education, etc.).
      Please Note: Books thus searched may or may not have the eSubscribe facility.
    • DX Search: DX Search is the most powerful and accessible way to locate your book of choice. Its advanced search and filter techniques give you highly relevant and accurate search results in quick time.
      To DX Search the catalogue, use the, DX 'Full Content Search' on the Home page/Search page. The DX Search interface will open displaying a variety of search options like stemming, proximity, wildcard, category etc. Choose the appropriate options to get to your subject of interest.
      Please Note: Books thus searched may or may not have the eSubscribe facility.

    b ) Browse with ‘eSubscribe’

    • Click on the eSubscribe button from the left navigation panel. The resulting interface will display a list of linked category and subcategory names.
    • Click on the requisite category link to browse through the titles available under that category. Alternatively, you can further refine your search by clicking on a subcategory link.

  3. Choose Your Subscription Model
    • On locating your book of choice, click on the ‘More’ link to get an insight into the book’s contents. Every book is introduced with an overview of the book’s contents along with pertinent quotes.
    • Take advantage of the ‘Browse Before Buy’ feature to actually browse through sample pages of the book and get a personal insight into the book’s contents. This feature is currently available only for select books in the subscription catalogue and will be incorporated for all books in the catalogue soon.
    • Having found the right book, the next step is to choose the appropriate subscription model and add the book to your shopping cart.

  4. Add it to the shopping cart
    • Click on ‘Add to Cart’ to add your book/s to the shopping basket.
    • Kindly review the selections in your shopping cart before opting to check out.
    • If you wish to delete any of your selections, check ‘Remove’ for the title and click on ‘Re-calculate’ to update your cart contents.
    • Now click on ‘Checkout’ to remit payment. You will be required to agree to the ‘Taylor & Francis Electronic Library Personal Purchase Agreement’ before you proceed.

  5. Register Now
    • If you are a first-time user, you will be required to register before remitting your payment online. Fill in the registration form and click on ‘Submit’.
    • If successfully validated, click on ‘Proceed’ to make your payment.

  6. Make Your Payment
    • Online Payment transactions are facilitated by state-of-the-art eCommerce technology providers – WorldPay, ensuring absolute security and integrity of your payments.
    • At the WorldPay ‘Checkout’ page, fill in your payment details and click on ‘Make Payment’ to submit your payment.
    • On successful transaction, you will arrive at the ‘Receipt’ page, where you will click ‘Proceed’ to access and download your purchase/s.
    • You will also receive an ‘order receipt’ from the eBookstore as an acknowledgement of your purchases at the eBookstore.
    • Credit Cards Accepted

    • We welcome payments through Visa, Mastercard, American Express, Eurocard, Visa Debit, Switch, Solo, Delta and JCB.

  7. Read Online
  8. One of the leading advantages of eSubscribe is instant online access to your subscribed content in the DX Reader electronic format. No downloads or installations necessary to get started!

    • Click on ‘Download Centre’ on the left navigation panel; you will arrive at the ‘Download Centre’ page where you will find your books shelved in the ‘Subscription Bookshelf’.
    • Now click on ‘Your Subscription Bookshelf’ link to access your books. Details regarding your subscription such as the subscription type, hours remaining etc. can be viewed by placing your mouse cursor on your book title.
    • To read your book online, click on ‘Read Online’; your book will now open in the DX Reader. If you have created annotations or bookmarks from your subscribed books, you can view them online or download them within the stipulated time-frame by clicking on the 'My Content' link .

  9. Qualified Customer Support
    • Taylor & Francis eBookstore services support you all the way up to final fulfilment and is an active participant in ensuring that you realise your purchases with effortless ease.
    • To this end, we have a comprehensive data bank of help resources on various eBook formats, as well as provide professional technical support to counter contingent problems.
    • If you have any problems or queries, kindly contact ‘Help Desk’ to resolve the same. It may be borne in mind, that problems well-substantiated by details, those requested in the contact form, as well as additional helpful information, will be much appreciated and will help to resolve the problem faster and more effectively.
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